1. Introduction
Last updated: July 8, 2025
At CleverBox:CRM, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal data when you use our website and services, and your rights in relation to that data.
By using CleverBox:CRM, you agree to the terms of this Privacy Policy.
2. Who We Are
CleverBox:CRM ("we", "our", or "us") is a customer relationship management (CRM) platform designed to help businesses manage leads, automate workflows, and improve customer communication.
Contact us: support@cleverbox-crm.com
3. What Information We Collect
a. Information you provide: Name, email address, phone number, company name, account credentials, billing information, and CRM data input by you.
b. Automatically collected data: IP address, browser type, device details, usage data, cookies and similar tracking technologies.
c. Third-party data: Information received from integrations (e.g., calendar, email, contacts). When you use "Login with Facebook," we collect your Facebook public profile, email address (if you grant access), and Facebook Page data (IDs, messaging permissions).
4. How We Use Your Data
We use your data to:
- Provide, maintain, and improve the platform
- Personalize your experience
- Send service notifications
- Process payments
- Ensure platform security
- Comply with legal obligations
- Ensuring the functionality of the platform (e.g. messaging with Facebook or Instagram, calendar)
We do not sell your personal data.
5. Legal Basis for Processing
We process your data based on:
- Your consent
- Performance of a contract
- Legal obligations
- Legitimate interests (e.g., improving services, securing systems)
6. Sharing and Disclosure
We may share your data with:
- Service providers (e.g., hosting, payments)
- Analytics and marketing partners (if consented)
- Regulatory authorities (when required by law)
All third parties are bound by strict data protection agreements.
7. Data Retention
We retain your personal data only as long as necessary for the stated purposes or as required by law. You may request deletion of your data at any time.
8. International Transfers
Your data may be processed in countries outside your own. We ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) for such transfers.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Object to processing
- Request data portability
- Withdraw consent
Contact: support@cleverbox-crm.com
10. Cookies and Tracking
We use cookies to enhance your experience, remember your preferences, and analyze usage. You may disable cookies in your browser settings, but some features may not work properly.
11. Data Security
We apply industry-standard measures including encryption, access controls, and audits to protect your personal data from unauthorized access and breaches.
12. Children’s Privacy
CleverBox:CRM is not intended for children under 16. We do not knowingly collect data from minors.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Major changes will be communicated via email or in-app notification. Continued use of the service means acceptance of the new policy.
14. Contact Us
If you have any questions or concerns, please contact us at:
Email: support@cleverbox-crm.com
Website: www.cleverbox-crm.com